Returns & Exchanges

We want you to be fully comfortable in your SAXX, which is why we offer a 45-day Comfort Guarantee on all orders. If you aren't 100% satisfied with your purchase, we will gladly process a return or exchange to ensure you find the perfect fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to begin the process.

• 2.
  Select Item and Reason

  Choose the specific items you wish to return or exchange and provide a brief reason for the request to help us improve.

• 3.
  Print Your Label

  Download and print the prepaid shipping label provided by the portal and securely package your items.

• 4.
  Ship and Refund

  Drop your package off at any authorized carrier location; your refund or exchange will be processed within 7-10 business days of receipt.